We have more than 10 years of experience in developing, implementing and support of mission-critical IT systems . Our technical experts are available round the clock to assist you

Standard support

Standard support

  • SLA: 99.95%
  • Number of servers: unlimited
  • Response time for critical requests (24/7) - 2 hours
  • Response time for non-critical requests: Local business hours
  • Requests per month: unlimited for critical issues
  • One time IP Blacklist removal
  • 24/7 equipment monitoring
  • Data Backup and Restore
  • Request for additional services: one-time request for cloud and data migration, basic system setup or software installation


Standard support

Additional services

  • Dedicated technical support engineer
  • Enterprise kernel security update
  • Resource management and monitoring
  • Application-level monitoring (monitoring software licenses are not included in offer)
  • Critical services monitoring - SSH, NGINX, Apache, MySQL, etc., and providing resolution to incidents
  • Server performance issue and analysis
  • Turnkey software installation
  • Migrating to a new server
  • IP Blacklist removal

40.00 € per hour

Service-Level Agreement

Service-Level Agreement

We provide highest level of customer service standards and support. Uninterrupted availability of IT services is our priority. We guarantee 99.95% service availability for customers with signed Service-Level Agreement (SLA)

What is Service-Level Agreement

Guaranteed level of availability
Complaints and feedback
Financial guarantees
If you have any further questions about our services, please use contact contact form

Or call us +371 27 266 000, either get in touch using Skype -